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 OPERATIONS DEPARTMENT

 

Operations Department

Welcome to the Operations Department of the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

Our Operations' faculty has strong analytic expertise pertaining to empirical research, modeling, applied statistics, computer applications and data analysis. Many of our faculty have extensive international teaching and research experience. These are unifying forces within our Area.

Today the faculty's applied research interests span not only classic manufacturing topics but service operations, supply chain management, quality, and sustainability as well. The methodologies encompass survey research, empirical-based strategy, mathematical modeling, and simulation.

We have strong ties with many companies and research institutions including the Frank Hawkins Kenan Institute of Private Enterprise. The Operations Department conducts research with faculty, both at Kenan-Flagler and elsewhere, from strategy, finance, and marketing.

 

 FACULTY PAPERS

 
         Cable, D. M., Gino, F. and Staats, B. R. (Forthcoming). "Breaking them in or revealing their best? Reframing socialization around newcomer self expression." Administrative Science Quarterly 

Clark, Jonathan, Huckman, Robert S. & Staats, Bradley R. (Forthcoming). Customer Specificity and Learning: Individual and Organizational Effects in Outsourced Radiological Services. Organization Science.

Duenyas, I., Hu, B. & Beil, D. (Forthcoming 2012). Simple Auctions for Supply Contracts. Management Science.

Duenyas, Izak & Kostamis, Dimitris (2010). Purchasing Under Asymmetric Demand and Cost Information: When Is More Private Information Better? Operations Research.

Gardner, H. K., Gino, F. & Staats, B. R. (Forthcoming). Dynamically Integrating Knowledge In Teams: Transforming Resources Into Performance. Academy of Management Journal.

Gino, Francesca and Bradley R. Staats (2012). "The microwork solution." Harvard Business Review 90 (12).
 
Hu, B., Beil, D. R. & Duenyas, I. (Forthcoming 2012). Price-Quoting Strategies of an Upstream Supplier. Management Science.
 
Hu, B. & Duenyas, I. & Beil D. (Forthcoming 2012). Does pooling purchases lead to higher profits? Management Science.
 
Huckman, Robert S. & Staats, B. R. (2011). Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity. Manufacturing & Service Operations Management, 13(3): 310-328

KC, Diwas & Staats, B. R. (Forthcoming). Accumulating A Portfolio Of Experience:The Effect Of Focal and Related Experience On Surgeon Performance. M&SOM.

KC, Diwas, Staats, Bradley R., & Gino, Francesca. (Forthcoming). Learning from My Successes and Others’ Failure: Evidence from Minimally Invasive Cardiac Surgery. Management Science.
 
Kesavan, S. & Mani, V. (Forthcoming). The Relationship Between Abnormal Inventory Growth and Future Earnings For U.S. Public Retailers. M&SOM.
 
Kostamis, D. (Forthcoming). A Note on Optimal Selling to Asymmetric Retailers. Production and Operations Management.
 
Lin, Y. & Parlaktürk, A. K. (Fothcoming), Quick Response under Competition. POMS.
 
Lin, Yen-Ting Parlaktürk, Ali K. and Swaminathan, Jay M. (Forthcoming). Vertical Integration under Competition: Forward, Backward, or No Integration? Production and Operations Management.
 
Lu, L. X., Besanko, D., Doraszelki, U. & Satterthwaite, M. (2010). On the Role of Demand and Strategic Uncertainty in Capacity Investment and Disinvestment Dynamics. International Journal of Industrial Organization 28(4) 383-389.
 
Lu, L. X., Besanko, D., Doraszelki, U. & Satterthwaite, M. (2010). Lumpy Capacity Investment and Disinvestment Dynamics. Operations Research 58(4) 1178-1193.
 
Lu, L. X. & Lariviere, M. A. (Forthcoming). Capacity Allocation Over A Long Horizon: The Return On Turn-And-Earn. M&SOM.
 
Mazzola, Joseph B. & Neebe, Alan. (Forthcoming September 2012). A Generalized Assignment Model for Dynamic Supply Chain Capacity Planning. Naval Research Logistics.
 
Mersereau, A. & Zhang, D. (Forthcoming). Markdown Pricing With Unknown Fraction Of Strategic Customers. M&SOM.
 
Örsdemir, Adem, Kemahlioğlu-Ziya, Eda and Parlaktürk, Ali K. (Forthcoming). Competitive Quality Choice and Remanufacturing. Production and Operations Management
 
Parlakturk, A. Value Of Product Variety When Selling To Strategic Consumers. M&SOM
 
Parlaktürk, A. K. (2012) Value of Product Variety When Selling to Strategic Consumers Forthcoming, M&SOM.
 
Perdikaki, O., Kesavan, S. & Swaminathan, J.M. (Forthcoming). Effect Of Retail Store Traffic on Conversion Rate and Sales. M&SOM.
 
Qi, Feng & Lu, L. X. (Forthcoming). Supply Chain Contracting under Competition: Bilateral Bargaining vs. Stackelberg. Production and Operations Management.
 
Qi, Feng & Lu, L. X. (Forthcoming). The Strategic Perils of Low Cost Outsourcing. Management Science.
 
Qi, Feng & Lu, L. X. (Forthcoming). Supply The Role of Contract Negotiation and Industry Structure in Production Outsourcing. Production and Operations Management.
 
Staats, B. R. & Gino, F. (Forthcoming). Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank. Management Science.
 
Staats, B. R. & Upton, D. M. (2011). Lean knowledge work. Harvard Business Review 89(10): 100-110.
 
Staats, B. R. (Forthcoming). Unpacking Team Familiarity: The Effect of Geographic Location and Hierarchical Role. Production and Operations Management.
 
Staats, B. R., Brunner, D. J. & Upton, D. M. (2011). Lean Principles, Learning, and Knowledge Work: Evidence from a Software Services Provider. Journal of Operations Management, 29(5): 376-390.
 
Staats, B. R., Milkman, K. L. & Fox, C. (Forthcoming). The Team Scaling Fallacy: Underestimating The Declining Efficiency of Larger Teams. Organizational Behavior and Human Decision Processes.
 
 
Yimin Wang, Wendell Gilland and Brian Tomlin. (2012) Regulatory Trade Risk and Supply Chain Strategy, POM, 20,4, July-August 2011, 522-540.
 
Whybark, C. (July 2010). Convergenomics: Strategic Innovation In The Convergence Era. Service Business 4(3), P 305.
 
Whybark, C., Boin, A. & Kelle, P. (July 2010). Resilient Supply Chains for Extreme Situations: Outlining a New Field of Study.” Special Issue of International Journal of Production Economics, p.1-6 Vol 126 No. 1.
 
Whybark, C., Day, J.M., Melnyk, S.A. & Davis, E.W. (Mau 2010). Disaster Relief Supply Chain Management: New Realities, Management Challenges, Emerging Opportunities. Decision Line v 41(3).
 
Whybark, C., Day, J.M., Melnyk, S.A., Larson, P.D. & Davis, E.W. (Forthcoming Summer 2012). Humanitarian and Disaster Relief Supply Chains: A Matter of Life and Death. Journal of Supply Chain Management.
 
Whybark, C., Jacobs, R.F., Berry, W.L. & Vollmann, T.E. (2010). Manufacturing Planning and Control for Supply Chain Management, 6th ed., Dow Jones-Irwin, Homewood, IL.
 
Yayla-Küllü, H. M., Parlaktürk, A. K. & Swaminathan, J. M. (2011), Segmentation Opportunities for a Social Planner: Impact of Limited Resources. Decision Sciences 42 (1) 275-296.
 
Yayla-Küllü, H. M., Parlaktürk, A. K. & Swaminathan, J.M. (2012), Multiproduct Quality Competition: Impact of Resource Constraints, Forthcoming, POMS.

 

 

 ANNOUNCEMENTS

 

According to the University of Texas at Dallas website the Operations Area is ranked #1 in the world in terms of publications in Manufacturing and Service Operations Management, a top OM journal, for the last five years - 2008-2012.

Dr. David S. Rubin, Professor of Operations, has been appointed to a 2.5 year term on the new Board of Trustees for the NC State Health Plan for Teachers and Employees. The new Board, which has fiduciary authority for the Plan, was established when NCSHP was moved into the office of the State Treasurer.

 

 FACULTY AWARDS

 
2013
According to the University of Texas at Dallas website the Operations Area is ranked #1 in the world in terms of publications in Manufacturing and Service Operations Management, a top OM journal, for the last five years - 2008-2012.
Dr. David S. Rubin, Professor of Operations, has been appointed to a 2.5 year term on the new Board of Trustees for the NC State Health Plan for Teachers and Employees. The new Board, which has fiduciary authority for the Plan, was established when NCSHP was moved into the office of the State Treasurer.

Dr. Ann Marucheck - Outstanding Mentoring in Teaching Award

2012

Dr. Wendell Gilland - The Skinner Best Paper Award in POM 2012 was presented to UNC Kenan-Flagler PhD graduate Yimin Wang, UNC Kenan-Flagler faculty Wendell Gilland and Brian Tomlin for their paper titled Regulatory Trade Risk and Supply Chain Strategy, POM, 20,4, July-August 2011, 522-540.

Dr. Vinayak Deshpande's co-authored paper with Milind Sohoni and Mazhar Arikan, “Building reliable air-travel infrastructure using empirical data and stochastic models of airline networks” has been selected as one of the two finalists for the Anna Valicek Medal awarded by AGIFORS (http://agifors.org/award_home.jsp).

Dr. Bin Hu - Distinguished Dissertation Award

Dr. Lauren Lu - Weatherspoon Award for Excellence in BSBA Teaching

Dr. Saravanan Kesavan - JFIG Competition, Second Prize

Dr. Brad Staats - Article "Lean principles, learning, and knowledge work: Evidence from a software services provider" awarded The Shingo Research and Professional Publication Award. The Shingo Prize is an award for work studying operational excellence.

2011

Dr. Adam Mersereau - The Weatherspoonh Award for Excellence in MBA Teaching

2010

Dr. Ann Marucheck - The Weatherspoon Award for Excellence in BSBA Teaching http://www.kenan-flagler.unc.edu/faculty/directory/operations-technology-and-innovation-management-otim/ann-marucheck Dr. Alan Neebe - The Gerald Barrett Faculty Award for greatest contribution to the MBA Program Dr. Harvey Wagner - The Weatherspoon Award for Distinguished Research

2009

Dr. Lauren Lu – JFIG paper competition Dr. Adam Mersereau - won the MSOM best paper award

2007

Dr. Jay Swaminathan - Weatherspoon Award for Excellence in Research

2006

Dr. Jay Swaminathan - Weatherspoon Award for Excellence in PhD teaching

2003

Dr. Wendell Gilland - Weatherspoon Award for Excellence in MBA teaching

2000

Dr. Douglas Elvers - 2000 Tanner Faculty Award for Excellence in Undergraduate Teaching; recognizing excellence in inspirational teaching of undergraduate students http://www.kenan-flagler.unc.edu/faculty/directory/operations-technology-and-innovation-management-otim/douglas-elvers Dr. Ann Marucheck - The Weatherspoon Award for Excellence in Ph.D. teaching Dr. Harvey Wagner - In celebration of the 50th anniversary of the journal Management Science the membership of INFORMS selected Dr. Wagner's 1958 article Dynamic Version of the Economic Lot Size Model, coauthored with Thomas Whitin, as one of its ten most influential published papers.

 

 FALL 2013 SEMINAR SPEAKERS

 
The schedule of our upcoming seminars is as follows:
 
Noel Greis, Director, Center Logistics & Digital Strategy, Kenan Institute, University of North Carolina @ Chapel Hill, 
    September 27, 3:30 - 5:00, McColl 4731
Abstract: DATA ANALYTICS AND DECISION SUPPORT AT CLDS: A “DEEPER DIVE” INTO THREE PROJECTS
 
Bora Keskin, Assistant Professor of Operations Management and Neubauer Family Faculty Fellow, Booth Business School,
    The University of Chicago, October 25, 12:30 -2:00, McColl 4731
 
Amy Ward, Associate Professor of Data Sciences and Operations, USC Marshall School of Business, University of Southern
    California November 1, 12:30 - 2:00, McColl 4731
 
Robert Swinney, Associate Professor in the Operations Management, Fuqua School of Business, Duke University, 
    November 22, 12:30 - 2:00, McColl 4731
 
Sarvanan Kesan, Assistant Professor of Operations, Kenan-Flagler Business School, University of North Carolina @ Chapel Hill,
    Friday, December 6, 2013, 11:30 am - 1:00 pm, McColl 2600
 

 STUDENT AWARDS

 
2010
Gokce Esenduran won the Outstanding PhD Student Award.
Vidya Mani received the Future Faculty Fellowship in 2010.
 
2009
Olga Perdikaki and Gokce Esenduran win PhD Awards - Olga Perdikaki was the recipient of two awards. Ms Perdikaki won the Outstanding Teaching Award and shared (with one other student) the Outstanding Graduating Student Award. Ms Esenduran has been awarded a University Dissertation Completion Fellowship for the coming year.
 
 

Area Chair

Ann Marucheck


Area Chair and Professor of Operations

Phone: (919) 962-3193
Office: McColl 4703


Area Assistants - Staff


Erin Rimmer

Phone: (919) 962-3217
Fax: (919) 962-6949
Email:
Erin_Rimmer@unc.edu

Holly Guthrie

Phone: (919) 962-7220
Fax: (919) 962-5539
Email:
Holly_Guthrie@unc.edu 

 

Mailing Address

Kenan-Flagler Business School
Campus Box 3490, McColl Building
Chapel Hill, NC 27599-3490
 
 
 
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