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 OPERATIONS DEPARTMENT

 

OPERATIONS 

Welcome to the Operations Department of the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

Our Operations' faculty has strong analytic expertise pertaining to empirical research, modeling, applied statistics, computer applications and data analysis. Many of our faculty have extensive international teaching and research experience. These are unifying forces within our Area.

Today the faculty's applied research interests span not only classic manufacturing topics but service operations, supply chain management, quality, and sustainability as well. The methodologies encompass survey research, empirical-based strategy, mathematical modeling, and simulation.

We have strong ties with many companies and research institutions including the Frank Hawkins Kenan Institute of Private Enterprise. The Operations Department conducts research with faculty, both at Kenan-Flagler and elsewhere, from strategy, finance, and marketing.

 

 FACULTY PAPERS

 
        
Aksin, Z., Ata, B., Emadi, S. and Su, C. (2013). "Structural Estimation of cCllers Delay Sensitivity in Call C." Management Science, Vol. 59, No. 12, December 2013, pp. 2727-2746.
 
Besanko, D., Doraszelki, U. Lu, L. X. & Satterthwaite, M. (2010). "Lumpy Capacity Investment and Disinvestment Dynamics." Operations Research 58(4) 1178-1193.
 
Cable, D. M., Gino, F. & Staats, B. R. (2013). "Breaking them in or revealing their best? Reframing socialization around newcomer self expression." Administrative Science Quarterly.
Clark, J., Huckman, R. S. & Staats, B. R. (2013). "Customer Specificity and Learning: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science.
Day, J.M., Melnyk, S.A., Larson, P.D., Davis, E.W. & Whybark, D.C.  (2012). "Humanitarian and Disaster Relief Supply Chains: A Matter of Life and Death." Journal of Supply Chain Management.
Duenyas, I., Hu, B. & Beil, D. (2012). "Simple Auctions for Supply Contracts." Management Science.
Feng, Q., Lai, G. & Lu, L.X. (Forthcoming 2014). "Dynamic Bargaining in a Supply Chain with Asymmetric Demand Information." Management Science.
Gaur, V. & Kesavan, S. (2008).  "The Effects of Firm Size and Sales Growth Rate on Inventory Turnover Performance in the U.S. Retail Sector." Book chapter for N. Agrawal and S. Smith (editors). Retail Supply Chain Management, Kluwer Publishers.
Gaur, V., Kesavan, S. & Raman, A. (2014). "Retail Inventory: Managing the canary in the coal mine." California Management Review (Winter 2014)
Gaur, V., Kesavan, S., Raman, A. & Fisher, M.L. (2007).  "Estimating Demand Uncertainty Using Judgmental Forecasts." Manufacturing & Service Operations Management.
Gardner, H. K., Gino, F. & Staats, B. R. (2012). Dynamically Integrating Knowledge In Teams: Transforming Resources Into Performance. Academy of Management Journal.
Gilland, W. & Warsing, D. P. (2008). "The Impact of Revenue-Maximizing Priority Pricing on Customer Delay Costs."  Decision Sciences.
Gino, F. & Staats, B. R. (2012). "The Microwork Solution." Harvard Business Review 90 (12).
Hu, B., Beil, D. R. & Duenyas, I. (2013). "Price-Quoting Strategies of an Upstream Supplier." Management Science.
Hu, B. & Duenyas, I. & Beil D. (2013). "Does pooling purchases lead to higher profits?" Management Science.
Hu, B. & Benjaafar, S. (2009). "Partitioning of servers in queueing systems during rush hour." Manufacturing & Service Operations Management 11(3) 416-428.
Huckman, R. S. & Staats, B. R. (2011). "Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity." Manufacturing & Service Operations Management, 13(3): 310-328
Kesavan, S., Gaur, V. & Raman, A. (2010).  "Do inventory and gross margin data improve sales forecasts for US public retailers?". Management Science
Kesavan, S. & Kushwaha, T. (Forthcoming 2014).  "Can inventory holding costs and stock-out costs explain inventory investment behavior of U.S. public retailers during economic shocks?" Production & Operations Management.
Kesavan, S., Staats, B.R. & Gilland, W. (2013).  "Volume Flexibility in Services: The Costs and Benefits of Flexible Labor Resources."  Management Science.
Kesavan, S., Staats, B. & Gilland, W. (Forthcoming 2014). "Labor-Mix and Flexible Response to Demand Spikes: Evidence from a retailer." Management Science.
KC, Diwas, Staats, B. R., & Gino, Francesca. (2013). "Learning from My Successes and Others’ Failure: Evidence from Minimally Invasive Cardiac Surgery." Management Science
Kostamis, D. (2013). "A Note on Optimal Selling to Asymmetric Retailers." Production and Operations Management.
Lee, J.J., Gino, F. & Staats, B.R. (2014).  "Rainmakers: Why Bad Weather Means Good Productivity." Journal of Applied Psychology.
Lin, Y., Parlaktürk, A. K. & Swaminathan, J. M. (Forthcoming 2013). "Vertical Integration Under Competition: Forward, Backward, or No Integration?" Production and Operations Management.
Lu, L. X., Besanko, D., Doraszelki, U. & Satterthwaite, M. (2010). "On the Role of Demand and Strategic Uncertainty in Capacity Investment and Disinvestment Dynamics." International Journal of Industrial Organization 28(4) 383-389.
Lu, L. X. & Lariviere, M. A. (2012). "Capacity Allocation Over A Long Horizon: The Return On Turn-And-Earn." M&SOM
Lu, L.X. & Van Mieghem, J.A.  (2009).  "Multimarket Facility Network Design with Offshoring Applications." Manufacturing & Service Operations Management 11(1) 90-108, 2009. [Paper]
Mani, V., Kesavan, S. & Swaminathan, J. (Forthcoming 2014).  "Estimating the impact of understaffing on lost sales and profitability in retail stores." Production & Operations Management.
Mazzola, J. B. & Neebe, A.. (2012). "A Generalized Assignment Model for Dynamic Supply Chain Capacity Planning." Naval Research Logistics.
Örsdemir, A., Kemahlioğlu-Ziya, E. & Parlaktürk, A. K. (2014). "Competitive Quality Choice and Remanufacturing." Production and Operations Management.
Qi, Feng & Lu, L. X. (2012). "Supply Chain Contracting under Competition: Bilateral Bargaining vs. Stackelberg." Production and Operations Management.
Qi, Feng & Lu, L. X. (2012). "The Strategic Perils of Low Cost Outsourcing." Management Science.
Qi, Feng & Lu, L. X. (2013). "The Role of Contract Negotiation and Industry Structure in Production Outsourcing." Production and Operations Management.
Staats, B. R., Brunner, D. J. & Upton, D. M. (2011). "Lean Principles, Learning, and Knowledge Work: Evidence from a Software Services Provider." Journal of Operations Management, 29(5): 376-390.
Staats, B. R. & Gino, F. (2011). "Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank." Management Science
Staats, B. R. & Upton, D. M. (2011). Lean knowledge work. Harvard Business Review 89(10): 100-110.
Staats, B. R. (2011). Unpacking Team Familiarity: The Effect of Geographic Location and Hierarchical Role. Production and Operations Management.
Staats, B. R., Milkman, K. L. & Fox, C. R. (2012). T"he Team Scaling Fallacy: Underestimating The Declining Efficiency of Larger Teams." Organizational Behavior and Human Decision Processes
Whybark, C. (July 2010). "Convergenomics: Strategic Innovation In The Convergence Era." Service Business 4(3), P 305.
Whybark, C., Boin, A. & Kelle, P. (July 2010). "Resilient Supply Chains for Extreme Situations: Outlining a New Field of Study.” Special Issue of International Journal of Production Economics, p.1-6 Vol 126 No. 1.
Whybark, C., Day, J.M., Melnyk, S.A. & Davis, E.W. (Mau 2010). "Disaster Relief Supply Chain Management: New Realities, Management Challenges, Emerging Opportunities." Decision Line v 41(3).
Whybark, C., Jacobs, R.F., Berry, W.L. & Vollmann, T.E. (2010). "Manufacturing Planning and Control for Supply Chain Management," 6th ed., Dow Jones-Irwin, Homewood, IL. 
Yayla-Küllü, H. M., Parlaktürk, A. K. & Swaminathan, J.M. (2012). "Multiproduct Quality Competition: Impact of Resource Constraints." POMS.
Yayla-Küllü, H. M., Parlaktürk, A. K. & Swaminathan, J. M. (2011). "Segmentation Opportunities for a Social Planner: Impact of Limited Resources." Decision Sciences 42 (1) 275-296.
Wang, Y. Gilland, W. & Tomlin. B. (2012) "Regulatory Trade Risk and Supply Chain Strategy." POM, 20,4, July-August 2011, 522-540.  
 

 ANNOUNCEMENTS

 

Dr. Saravana Kesavan teaches an MBA Class and CNN is there.  Article on business schools.  Click link http://money.cnn.com/2014/10/10/news/economy/business-schools-on-hiring-spree/index.html

According to the University of Texas at Dallas website the Kenan-Flagler Operations Area is ranked #1 in the world in terms of publications in Manufacturing and Service Operations Management, a top OM journal, for the last five years - 2008-2012.

Dr. David S. Rubin, Professor of Operations, has been appointed to a 2.5 year term on the new Board of Trustees for the NC State Health Plan for Teachers and Employees. The new Board, which has fiduciary authority for the Plan, was established when NCSHP was moved into the office of the State Treasurer.

 

 FACULTY AWARDS

 

2014

Dr. Vinayak Deshpande, Associate Professor of Operations, was awarded tge 2014Core Faculty Champion in Sustainability Award.

2013

Dr. Ann Marucheck - Outstanding Mentoring in Teaching Award
 

2012

Dr. Wendell Gilland - The Skinner Best Paper Award in POM 2012 was presented to UNC Kenan-Flagler PhD graduate Yimin Wang, UNC Kenan-Flagler faculty Wendell Gilland and Brian Tomlin for their paper titled Regulatory Trade Risk and Supply Chain Strategy, POM, 20,4, July-August 2011, 522-540.

Dr. Vinayak Deshpande's co-authored paper with Milind Sohoni and Mazhar Arikan, “Building reliable air-travel infrastructure using empirical data and stochastic models of airline networks” has been selected as one of the two finalists for the Anna Valicek Medal awarded by AGIFORS (http://agifors.org/award_home.jsp).

Dr. Bin Hu - Distinguished Dissertation Award

Dr. Lauren Lu - Weatherspoon Award for Excellence in BSBA Teaching; Management Science Meritorious Service Award 

Dr. Saravanan Kesavan - JFIG Competition, Second Prize

Dr. Brad Staats - Article "Lean principles, learning, and knowledge work: Evidence from a software services provider" awarded The Shingo Research and Professional Publication Award. The Shingo Prize is an award for work studying operational excellence.

2011

Dr. Lauren Lu - Management Science Meritorious Service Award; Honorable Mention, OCSAMSE Annual Conference Best Paper Award

Dr. Adam Mersereau - The Weatherspoonh Award for Excellence in MBA Teaching

2010

Dr. Lauren Lu - M&SOM Meritorious Service Award

Dr. Ann Marucheck - The Weatherspoon Award for Excellence in BSBA Teaching http://www.kenan-flagler.unc.edu/faculty/directory/operations-technology-and-innovation-management-otim/ann-marucheck Dr. Alan Neebe - The Gerald Barrett Faculty Award for greatest contribution to the MBA Program Dr. Harvey Wagner - The Weatherspoon Award for Distinguished Research

2009

Dr. Lauren Lu – First Prize INFORMS JFIG paper competition

Dr. Adam Mersereau - The MSOM best paper award

2007

Dr. Jay Swaminathan - Weatherspoon Award for Excellence in Research

2006

Dr. Jay Swaminathan - Weatherspoon Award for Excellence in PhD teaching

2003

Dr. Wendell Gilland - Weatherspoon Award for Excellence in MBA teaching

2000

Dr. Douglas Elvers - 2000 Tanner Faculty Award for Excellence in Undergraduate Teaching; recognizing excellence in inspirational teaching of undergraduate students http://www.kenan-flagler.unc.edu/faculty/directory/operations-technology-and-innovation-management-otim/douglas-elvers Dr. Ann Marucheck - The Weatherspoon Award for Excellence in Ph.D. teaching Dr. Harvey Wagner - In celebration of the 50th anniversary of the journal Management Science the membership of INFORMS selected Dr. Wagner's 1958 article Dynamic Version of the Economic Lot Size Model, coauthored with Thomas Whitin, as one of its ten most influential published papers.

 

 STUDENT AWARDS

 
 
2010
Gokce Esenduran won the Outstanding PhD Student Award.
Vidya Mani received the Future Faculty Fellowship in 2010.
 
2009
Olga Perdikaki and Gokce Esenduran win PhD Awards - Olga Perdikaki was the recipient of two awards. Ms Perdikaki won the Outstanding Teaching Award and shared (with one other student) the Outstanding Graduating Student Award. Ms Esenduran has been awarded a University Dissertation Completion Fellowship for the coming year.
 
  
 

 AREA CHAIR-DR. ANN MARUCHECK

 
 

 CONTACT INFORMATION

 
​  
Ann Marucheck
Crist W. Blackwell Disinguished Professor
Chair, Operations Area
Professor of Operations

Phone: (919) 962-3193
Office: McColl 4703

Ann_Marucheck@unc.edu

 

Staff:

Erin Rimmer

Phone: (919) 962-3217
Fax: (919) 962-6949
Erin_Rimmer@unc.edu

 

Holly Guthrie

Phone: (919) 962-7220
Fax: (919) 962-5539
Holly_Guthrie@unc.edu

 

Mailing Address:

Kenan-Flagler Business School
Campus Box 3490, McColl Building
Chapel Hill, NC 27599-3490 

 

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