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Hyun Seok Lee (Huck, 이현석)

Ph.D. Candidate in Operations

Phone: 919-268-7593


Kenan-Flagler Business School
The University of North Carolina at Chapel Hill              
McColl Building, Campus Box 3490           
Chapel Hill, NC 27599-3490

I am a fourth-year Operations Ph.D. student at the University of North Carolina at Chapel Hill's Kenan-Flagler Business School. My research interests lie in the area of retail operations. Specifically, I focus on two issues in retail operations: 1) Examine the role of labor in driving store performance and 2) Understand the customers' behavior in store and its impact on store operations. I hold Masters of Science in Logistics, Service and Operations Management (LSOM) and Bachelors of Business Administration from the Korea University Business School. 

Working Pap​ers

  • "Increasing Sales by Managing Congestion in Self-Service Environments" joint work with Prof. Saravanan Kesavan & Prof. Vinayak Deshpande
  • "Determinants of Excess Inventory Announcement and Stock Market Response in the Retail Sector" joint work with Prof. Saravanan Kesavan​
  • "Variability in Labor Schedule: Effects on Customer Satisfaction and Employee Turnover" joint work with Prof. Saravanan Kesavan & Prof. Camelia M. Kuhnen



* CV is avaialbe upon reque​st 

Last Updated 8 Feb 2016



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